PRIVACY POLICY

1. Introduction

This Privacy Policy sets out how Sarah Calvert t/a “Styling Mrs Oliver” (ABN 33 935 134 929) (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information.

For the purposes of applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and the UK Data Protection Act 2018, we act as the data controller of your personal data.

This policy applies to all personal information collected by us, including via our website, email, social media, and any services we provide. Please read it carefully, as it explains your rights and how to contact us or a regulator if you have any concerns.

2. Types of Personal Information We Collect

We may collect the following personal information:

  • Name

  • Mailing or street address

  • Email address

  • Social media details

  • Telephone number and other contact details

  • Age and date of birth

  • Credit card or payment information

  • Information about your business or personal circumstances

  • Information provided through surveys, questionnaires, or promotions

  • Device information, IP address, location data, analytics and cookies data

  • Information about third parties

  • Any other information provided by you via our website or services

3. How We Collect Personal Information

We collect personal data directly from you or from third parties when you:

  • Contact us via our website, email, phone, SMS, or social media

  • Engage us to provide services

  • Offer or provide services to us

  • Interact with our website, services, or social content

  • Enquire about investing in or purchasing our business

We may also collect data automatically through cookies and web analytics tools. For details, please see our Cookie Policy.

4. Use of Your Personal Information

We use your personal data to:

  • Provide services or information to you

  • Maintain records and administer our business

  • Comply with legal obligations and resolve disputes

  • Send you marketing and promotional messages (where you have consented)

  • Improve and optimise our services and customer experience

  • Send administrative messages, notices, and updates

  • Consider applications for employment

You can opt out of marketing communications at any time via the unsubscribe link or by contacting us.

5. Sharing Your Data

We may share your personal information:

  • In the event of a business sale, merger, or change of control

  • With credit-checking agencies for credit control

  • As required by law or regulation

  • With service providers, advisors, and other professional partners to support our business operations

We will always take reasonable steps to ensure that your data remains protected.

6. Security

We take reasonable measures to protect your personal data from misuse, loss, or unauthorised access. Our systems are password-protected and secured by administrative and technical safeguards.
However, no system is completely secure, and we cannot guarantee the absolute security of your data.

7. Links to Other Websites

Our website may contain links to other sites for your convenience. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any personal information.

8. Your Rights

You have the following rights regarding your personal data:

  • Access – to request a copy of your personal information

  • Be informed – to receive clear information about how we use your data

  • Rectification – to correct inaccurate or outdated information

  • Object – to object to certain processing, including for direct marketing

  • Restriction – to limit further use of your data

  • Erasure – to request that we delete your personal information

  • Portability – to receive your data in a commonly used, machine-readable format

  • Withdraw consent – to withdraw consent for data use at any time

  • Complain – to lodge a complaint with a supervisory authority (e.g. the Information Commissioner’s Office in the UK)

To exercise these rights, please contact us at info@stylingmrsoliver.com.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal or reporting requirements.
When data is no longer required, it is securely destroyed in accordance with applicable laws.

10. Transfers Outside the EEA or UK

We may transfer your personal data to countries outside the UK or European Economic Area. Where we do, we ensure that appropriate safeguards are in place, such as standard contractual clauses, to protect your data to the same standard required under local law.

For further details, please contact us at info@stylingmrsoliver.com.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us:

Email: info@stylingmrsoliver.com

We may update this Privacy Policy from time to time by posting the latest version on our website. Please check regularly to stay informed of any changes. Where changes are significant, we will notify you by email.